DELIVERY & RETURNS
SHEILA BIKINIS is happy to send garments ANYWHERE IN AUSTRALIA & WORLDWIDE.
ALL ORDERS are processed during business hours, so expect your order to be sent within 1-3 business days.
ORDERS WITHIN AUSTRALIA will be sent out via the QUICKEST METHOD for your suburb or state.
POSTAGE & HANDLING COSTS
AUSTRALIA WIDE SHIPPING
Up to 0.5kgs AUD $12.00
Up to 1.0kgs AUD $15.00
Up to 3.0kgs AUD $17.00
Up to 5.0kgs AUD $25.00
SLIDING SCALE AUD$17.00 - AUD$80.00 | depending on destination and weight*
*when you purchase your items, the exact amount will populate and appear with your order.
ALL our packages are sent with TRACKING however, we cannot control what happens to your package ONCE we have sent it.
IF some time has passed, and you are yet to receive your garments, please get in touch so that we can investigate & alleviate concerns.
INTERNATIONAL ORDERS typically take up to 10 working days.
ALL OVERSEAS ORDERS are sent with postal insurance OR receipt of delivery depending on destination and delivery options.
INTERNATIONAL packages may be subject to duty & taxes.
WE cannot guarantee delivery times as these are subject to carrier, destination and other related matters.
The purchase of sale items is final. There are NO refunds on sale items.
RETURNS, EXCHANGE & REFUND ITEMS
ALL RETURNS MUST BE MADE WITH 14 DAYS OF PURCHASE
SHEILA BIKINIS will exchange items which are incorrect in size and/or style, or if we have made an error with your order.
These items MUST be in the same condition as when sent with hygiene stickers intact.
SHEILA BIKINIS will only refund an item if there is a manufacturer fault, and this is at the discretion of SHEILA BIKINIS.
ADDITIONAL POSTAGE costs for exchange items is the responsibility of the customer.
ADDITIONAL POSTAGE costs for refund items, and any error on our behalf, is the responsibility of SHEILA BIKINIS.